Privacy Policy

Effective 17 September 2026

LyfLedger Book ("the app", "we", "us") is a digital khata (ledger) app for businesses, developed and operated by Lyftek Solutions Pvt. Ltd., Pune, India. This policy explains what information the app collects, why, who it is shared with, and how you can delete it.

1. Information we collect

Category	What	Why
Account	Full name, email address, mobile number, business name, password (stored only as a one-way hash)	To create and secure your account and verify your mobile number
Business profile (optional)	Tagline, address, profile photo, business logo, UPI ID, UPI QR image, bank account holder, account number, IFSC, bank and branch, payment instructions	To show your business details and payment options to customers who pay you
Customer records you add	Customer name, mobile, email, address, company, GST number, notes, photo	To maintain the khata you keep with each customer
Ledger and payments	Entries (amount, date, payment mode, reference number, note), photos of bills you attach, payment requests, payment confirmations with screenshots and transaction IDs	Core app functionality: balances, statements and reports
Subscription	Your free trial and plan, with start and expiry dates	To give you access to the app's features
Messages and support	Chat messages with linked customers, support tickets and replies	To let you communicate and to help you
Contacts	Only the contact you pick (name, mobile, email)	To fill in a new customer's details quickly
Technical	IP address and action history in security logs, app language preference	Security, fraud prevention and audit trail of financial records

Contacts permission. The app asks for access to your contacts only when you tap "Select from contacts". The address book is read on your device so you can pick one contact; only that contact's name, number and email are placed in the form, and they are sent to our server only if you save the customer. We never upload your address book.

We do not collect your location, we do not use advertising identifiers, and we do not show ads. The app does not sell anything inside the app.

2. How information is shared

Other LyfLedger users you do business with. If a customer you add is also a registered LyfLedger user (matched by mobile number), they can see the khata you keep with them, your business name, mobile number and the payment details in your profile, and can exchange messages and payments with you in the app.
SMS provider (2Factor.in) receives your mobile number to deliver one-time passwords.
WhatsApp messaging provider (2Factor.in, using the WhatsApp Business Platform) receives a customer's name and mobile number, your business name and the entry amount, balance, date and note — only when you switch on "Notify on WhatsApp" for that action. It is off by default.
Hosting provider that runs our servers and database.
Government or law-enforcement authorities, when required by law.

We do not sell or rent your information.

3. Security

All data is sent over encrypted HTTPS connections.
Passwords are stored only as salted bcrypt hashes.
Your session token is kept in Android's encrypted storage and is not included in device backups.
Each account can access only its own customers, ledgers and payments. Changes to financial records are kept in an audit trail.

4. Retention and deletion

We keep your information while your account is active. You can delete your account at any time:

in the app: More → Settings → Delete Account, or
on the web: Delete your LyfLedger Book account.

The account is deactivated immediately, and it and all data linked to it — profile, customers, ledger entries, payments, messages, subscription records, support tickets and uploaded files — are permanently erased within 30 days. Security log entries are kept only in anonymised form.

5. Your rights and choices

View and update your profile and payment details at any time in My Profile.
Turn WhatsApp notifications on or off for each entry, request and payment.
Allow or deny contacts and notification permissions in Android settings; the app works without them.
Ask us for a copy of your data, or for corrections, using the contact details below.

6. Children

LyfLedger Book is a business tool intended for people aged 18 and above. We do not knowingly collect information from children.

7. Changes to this policy

We may update this policy. The effective date above shows when it last changed; significant changes will be announced in the app.

8. Contact and grievance officer

For questions, requests or complaints about your data, contact our Grievance Officer. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.

Company: Lyftek Solutions Pvt. Ltd.
Registered office: Elite Brookland, Near Syngenta, Baner - Balewadi Rd, Laxman Nagar, Baner, Pune, Maharashtra 411045, India
Grievance officer: Grievance Officer, Lyftek Solutions Pvt. Ltd.
Email: info@lyftek.in
Phone: +91 98230 09500